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TEL: +44 (0) 208 606 9636

Welcome to Paragon,

1. GP

For many of us, our local GP practice is the first place we go when we're unwell (known as primary care). Your doctor is there to help you with your mental health as well as your physical health.

2. Talking Therapy – NHS - IAPT

Trained therapists and counsellors provide a range of different therapies through the NHS, for which your doctor could refer you (known as secondary care). In some cases, you might be able to contact them directly.

3. Samaritans

Telephone: 116 123 (24 hours a day, free to call) Email: Website:

Provides confidential, non-judgemental emotional support for people experiencing feelings of distress or despair, including those that could lead to suicide. You can phone, email, write a letter or in most cases talk to someone face to face.


4. Mind Infoline

Telephone: 0300 123 3393 (9am-6pm Monday to Friday) or text 86463 Email: Website:

Mind provides confidential mental health information services.

With support and understanding, Mind enables people to make informed choices. The Infoline gives information on types of mental health problems, where to get help, drug treatments, alternative therapies and advocacy. Mind works in partnership with around 140 local Minds providing local mental health services.


5. Mind legal line

Available Monday to Friday 9am to 6pm to provide legal information and general advice on mental health related law, covering:

§ Mental health

§ Mental capacity

§ Community care

§ Human rights and discrimination/equality related to mental health issues. Call Mind legal line on 0300 466 6463 (UK).


6. Rethink Mental Illness Advice Line

Telephone: 0300 5000 927 (9.30am - 4pm Monday to Friday) Email: Website:

Provides expert advice and information to people with mental health problems and those who care for them, as well as giving help to health professionals, employers and staff. Rethink also runs Rethink services and groups across England.


7. Saneline

Telephone: 0300 304 7000 (4:30pm-10:30pm) Website:

Saneline is a national mental health helpline providing information and support to people with mental health problems and those who support them.


8. The Mix

Telephone: 0808 808 4994 (11am-11pm, free to call) Email: Helpline email form Crisis Support: Text 'THEMIX' to 85258. Website:

The Mix provides judgement-free information and support to young people aged 13-25 on a range of issues including mental health problems. Young people can access the The Mix's support via phone, email, webchat, peer to peer and counselling services.


9. ChildLine

Telephone: 0800 1111 Website:

ChildLine is a private and confidential service for children and young people up to the age of nineteen. You can contact a ChildLine counsellor for free about anything - no problem is too big or too small.


10. Elefriends Website:

Elefriends is a supportive online community where you can be yourself. Elefriends is run by Mind. If you're a carer needing support you can contact all of the above as well as Carers Direct and the Carers Trust, both of whom are able to provide support and advice on any issues affecting you.



Shout is the UK’s first 24/7 text service, free on all major mobile networks, for anyone in crisis anytime, anywhere. It’s a place to go if you’re struggling to cope and you need immediate help.

Text: 85258 Website:


12. Crisis Text Line

If you’re experiencing a personal crisis, are unable to cope and need support. Shout can help with urgent issues such as:

§ Suicidal thoughts

§ Abuse or assault

§ Self-harm

§ Bullying

§ Relationship challenges

Text Shout to 85258 (UK).


13. CALM National helpline for men to talk about any troubles they are feeling.

Call 0800 58 58 58 from 5pm-midnight 365 days of the year.

Self help

You may find that self-management or ‘self-help’ is a great way to feel empowered when looking after your mental health.

It is about learning the methods, skills, and strategies to effectively manage your own activities towards your mental health. It allows you to pull together different tools and techniques to create your own mental health care plan § Mental Health Foundation - Looking after your mental health § Every Mind Matters - Get simple steps to better mental health with a free action plan from § Mind - Tips for everyday living § Rethink - Looking after your wellbeing and physical health

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